Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
Usually, that issue is due to a cache plugin caching the sitemap. Are you using one?
If yes, try by adding the following caching exceptions and resaving the permalinks:
/(.*)sitemap(.*).xml
/(.*)sitemap.xsl
Looking forward to helping you. Thank you.
Thank you so much for replying Alberto.
Yes, I do use w3 Total cache plugin, Do I have to add that your given code in .htaccess? And if yes, then I am getting problem with editing it via Rankmath, it is not editable even after checking that box (yes I understand the risks and I want to edit the file)
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This reply was modified 4 years, 1 month ago by VivEk KuMar.
Hello,
The code is meant to be added to your Caching plugin exclude URLs list.
As for the issue with htaccess, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.