Not all keypresses work in Focus keyword field

#66063
  • Resolved Pirita Alenius
    Rank Math free

    We’ve had the same problem before, now it appeared again: not all keypresses are working and we cannot use Rank Math. Using WP 5.4.2, Divi and Rank Math 1.0.44.1.

    This is a serious problem, hope you can provide a fix soon.

    Best regards, Pirita

Viewing 3 replies - 1 through 3 (of 3 total)
  • Alberto
    Rank Math business

    Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    Sorry for the issue you are facing.

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it could be a conflict with one of the plugins or the theme you are using, since we didn’t have any other report about it in the last version.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    If you determine it is Rank Math, please enable the Beta update (this one is almost the final version we will release soon) by following this:
    https://rankmath.com/kb/version-control/#beta-updates

    beta update

    If you are unable to see an update, please clear Rank Math’s transients from:
    WP Dashboard > Rank Math > Status & Tools > Database Tools > Remove Rank Math Transients > Remove transients
    remove transients rank math

    Please clear the caches, server, and WordPress after updating.

    If the issue is still not resolved, please let us know.

    We are here to assist. Thank you.

    OK, we were able to fix this. Using the new Divi Builder experience did the trick. Thanks!

    Alberto
    Rank Math business

    Hello,

    We are super happy that this helped you to solve your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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