Not able to use Rank Math

#77694
  • Resolved Gurkirat Singh
    Rank Math free

    As I update the WordPress to new version after that when I go for a new post and then I unable to add the keyword, URLs and description for the post.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hi,

    Thanks a lot for your query and we are so sorry about the trouble this must have caused.

    WP 5.5 brought a new error (not actually an error) that is not covered much and is related to the new jQuery version in the core. That is breaking many old themes and plugins. You have to stick with the developer that updates their products regularly or check with them and ensure they are compatible with WP 5.5

    To ensure this is not an issue with Rank Math, please keep only Rank Math and the default Twenty Twenty Theme enabled and then check the Rank Math options. They should be working fine.

    Let us know how it goes.

    Ok Sir, Thanks.

    Alberto
    Rank Math business

    Hello,

    As an extra information, we have also found that the WordPress team published a plugin to fix this issue meanwhile the theme developers update their themes to work with the latest WordPress version. You can download it here: https://wordpress.org/plugins/enable-jquery-migrate-helper/#description

    Looking forward to help you.

    Thanks

    Alberto
    Rank Math business

    Hello,

    Where you able to solve your issue? If yes, do you have any other questions? Or do you want us to close this thread? In any case, we will be here if you have any other questions or issues in the future.

    Looking forward to help you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘Not able to use Rank Math’ is closed to new replies.