-
Although everything seems to be setup correctly, on the product page there still is no way to select primary key, neither by radio button nor dropdown. Using RankMath Advanced Mode, the product has multiple categories. In RankMath meta box i can see the canonical url, and that one has the correct category.
-
Hello,
We apologize for the issue you are facing with setting the primary category for your product. It sounds like you’ve already checked several settings, but let’s ensure everything is configured correctly.
Here are a few steps to troubleshoot this issue:
-
Check Primary Taxonomy Setting: Ensure that the primary taxonomy is set correctly. You can do this by navigating to WordPress Dashboard → Rank Math SEO → Titles & Meta → Products and confirming that the primary taxonomy is set to Categories.
-
Edit Product Categories: When editing your product, make sure you have selected more than one category in the sidebar. This should enable the option to select a primary category.
-
Rank Math Advanced Mode: Since you mentioned using Advanced Mode, ensure that it is indeed activated. If you don’t see the options, try toggling the mode off and back on again.
-
Plugin Conflicts: Sometimes, other plugins can interfere with Rank Math’s functionality. Try deactivating other plugins temporarily to see if that resolves the issue.
If you have followed these steps and still cannot set a primary category, please reply to this ticket with your site URL so we can assist you further. A human agent from our support team will take over and help resolve this issue.
Thank you for bringing this to our attention!
Hello,
Please ensure that you have already selected your Product categories as your Primary Taxonomy in Rank Math > Titles & Meta > Product
Looking forward to helping you.
-
The ticket ‘Not able to set primary category’ is closed to new replies.