not able to save or edit rank math

#284443
Viewing 4 replies - 16 through 19 (of 19 total)
  • I have access to cpanel. can you please tell me where i need to put this code in? is this for .htaccess file or the wordpress function.php

    `if (!-e $request_filename){
    rewrite ^(.*)$ /index.php break;
    }

    Hello,

    That code is a NGINX rule. You would need to contact your hosting provider and show them this code. They should be able to insert it into the server’s configuration file. If you are using Apache, they can convert that code.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    I don’t think that there is an issue with the server configuration because i have the exactly same setup working on another folder of the same server but with different domain and there rankmath saves everything properly with out any issue.

    https://www.victoriamilan.dk/articles/
    https://www.victoriamilan.nl/articles/
    https://www.victoriamilan.fi/articles/

    its identical website with same plugins and setup just the language is different

    it do not save on these domains:
    https://www.victoriamilan.de/articles/
    https://www.victoriamilan.at/articles/
    https://www.viktoriamilan.ch/articles/

    Hello,

    The fact that it’s running on the same server doesn’t mean that the rules for each website aren’t different and could cause issues.

    As we already informed you, with the default plain permalinks the data is saving fine which clearly indicates that’s an issue with the rules your server is using to handle the different permalink structures.

    The code we just gave you was something that helped some users in the past having this same issue and we recommend that you share this information with your hosting provider.

    They might also have a different solution that could make sure the custom permalink structures don’t cause issues with some of the routes as is the case at the moment.

    Don’t hesitate to get in touch if you have any other questions.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 4 replies - 16 through 19 (of 19 total)

The ticket ‘not able to save or edit rank math’ is closed to new replies.