Hello,
We apologize for the issue you are facing with accessing your earlier created ticket. It seems that the ticket might be associated with one of the accounts you created. To resolve this, we recommend replying to your current ticket and providing details about the situation. A human agent from the Rank Math Support team will be able to assist you in retrieving your ticket and merging your accounts if necessary.
Thank you for bringing this concern to our attention, and we appreciate your patience as we work to resolve it.
I tried from both accounts and it is not accessible from any accounts.
Hello,
You should be able to check your previous ticket from here: https://support.rankmath.com/ticket/unclear-charges-on-my-card/?view=all
Hope that helps and please don’t hesitate to let us know if you have any other questions.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
