not able to buy the pro subscription

#366886
  • Resolved ROHANSI leda
    Rank Math free

    to F**ck with your system i don’t able to buy the pro subscription of your plugin from past 15 hours. is this is the support. F**uck your support team and F**ck your team, I wasted my precious 15 to 18 hours to buy your plugin subs. but this won’t work out.

    Now one thing i want to tell you that i have a you tube channel with more than 1 million subscribers & we are 9 groups related to the website/SEO niche. I won’t recommend and tell them this Fu**king support from Rankmath team. How rankmath treats its premium customers. is this the way to treat.

    Just one problem of buying the pluggin from 15 hours.

Viewing 1 replies (of 1 total)
  • Hello,

    Thank you for contacting our support and we apologize for the inconvenience.

    I checked your current ticket and as mentioned by my colleague, we don’t control the payment methods when purchasing our plugin as it is controlled by our payment provider “FastSpring”.

    Please ensure that your payment method supports the following:

    – Payments in USD $
    – Supports subscription-based payments
    – You are not using a prepaid card
    – International payments are turned on

    If everything from the above is enabled and working, you can also try using a credit card instead.

    fast spring.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘not able to buy the pro subscription’ is closed to new replies.