Not able to buy PRO account

Hello,

We apologize for the issue you are facing with your payment for the PRO account. Here are some troubleshooting steps you can follow to resolve the payment issues:

1. Check Your Payment Method: Ensure that your payment method supports payments in USD, subscription-based payments, and that you are not using a prepaid card. Also, make sure international payments are enabled.

2. Location Settings: On the checkout page, verify that the country displayed in the dropdown menu at the top-right corner is correct. If it’s not, select the correct country.
   

3. Disable VPN or Proxy: If you are using a VPN or proxy server, please turn it off as it may interfere with the payment process.
   

4. Ad Blockers: Disable any ad blockers that might be active in your browser settings, as they can also affect the transaction.
   

If you have checked all of these and are still unable to make the payment, we recommend contacting your bank to see if there are any restrictions on your account that might be preventing the transaction.

If the issue persists, please reply to this ticket with any error messages you received or a screencast of the issue, and a human agent from our support team will assist you further.

Thank you for your patience!

Sources:
Troubleshooting Payment Issues at Rank Math » Rank Math

Hello,

Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.

Please ensure that your payment method supports the following:

– Payments in USD $
– Supports subscription-based payments
– You are not using a prepaid card
– International payments are turned on
– Your IP is not a Proxy, or you are using any VPN or hosting service

Also make sure that the flag during checkout is showing the correct country at the top right corner.

Also, please ensure that there are no Ad-Blockers installed in your browser, or you can also try to use incognito mode.

If everything from the above is enabled and working, you can also try using a credit card instead.

You can also call your bank and ask what’s stopping the payment from going through and request them to approve it on your end.

Looking forward to helping you.