Not able to but the pro plan

#279979
  • Resolved Dhara Tech
    Rank Math free

    I am not able to but pro plan. I got this message when I going to buy “We regret that your order could not be accepted. We value your business and would like to help you complete this order. Please contact us for assistance.”

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  • Sorry not able to buy the pro plan

    Anas
    Rank Math business

    Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience caused.

    Please ensure that your payment method supports the following:
    – Payments in USD $
    – Supports subscription-based payments
    – You are not using a prepaid card
    – International payments are turned on

    If everything from the above is enabled and working, you can also try using a credit card instead.

    Also, if you are using a Proxy or VPN, please disable that and use your actual ISP to make the purchase.

    You can also call your bank and ask what’s stopping the payment to go through and request them to approve it on your end.

    Looking forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Not able to but the pro plan’ is closed to new replies.