Hello,
Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.
Sorry for the issue you are facing.
Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it could be a conflict with one of the plugins or the theme you are using.
To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/
Please let us know if you find the culprit.
Only the site admin would know and your users won’t be affected by this troubleshooting.
Looking forward to helping you.
Hello Alberto,
I had already tried the same, but no success.
Server configuration for your reference, if helpful.
Server architecture Windows NT 6.3 AMD64
Web server Microsoft-IIS/8.5
PHP version 7.1.9 (Supports 64bit values)
PHP SAPI cgi-fcgi
PHP max input variables 1000
PHP time limit 60
PHP memory limit 256M
Max input time 60
Upload max filesize 30M
PHP post max size 8M
cURL version 7.55.0 OpenSSL/1.0.2k
Is SUHOSIN installed? No
Is the Imagick library available? No
.htaccess rules Custom rules have been added to your .htaccess file.
Hello,
I have just seen you set the thread as solved. Is it working fine for you now?
Looking forward to help you.
