noindex meta tag!

#168242
  • Resolved Claudio
    Rank Math free

    Hi
    after installing your plugin and updating other plugins i got a message from google search console, saying that the homepage cannot be indexed. I found this in the head code:
    <meta name = “robots” content = “noindex, follow” />

    My website is https://www.benessereclick.net/

    What can I do? can you help me please?

    Thank you
    Claudio

Viewing 13 replies - 1 through 13 (of 13 total)
  • Prabhat
    Rank Math agency

    Hello,

    Thanks for contacting us and we regret the inconvenience caused.

    Please follow the steps mentioned below:
    1. Please head over to your WordPress admin area > Rank Math > Titles & Meta > Global Meta and set the Robots Meta to Index. https://i.rankmath.com/yevRvb

    2. Next, under the Homepage tab of WordPress admin area > Rank Math > Titles & Meta, set the Homepage Robots Meta to Index. https://i.rankmath.com/mgNfn4

    3. Scroll down and click on the Save Changes button.

    4. Finally, Clear your website’s cache.

    This should fix the issue, after performing the above steps, give Google some time to recrawl your website and index your website.

    Please let us know how that goes.

    Thanks.

    Hi,
    thanks for your reply, you are very kind.

    I did what you told me but the code is still present on the page. I can’t find a solution and I can’t find the file that I can edit 🙁

    Prabhat
    Rank Math agency

    Hello,

    Thanks for your reply.

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Prabhat
    Rank Math agency

    Hello,

    Thanks for the details.

    I tried to access your website’s backend but I was unable to do so. Your login page gives a 404 (Not found) error. Please see the screenshot available in the sensitive data section of this ticket.

    Looking forward to helping you.

    Thanks.

    I’m sorry!
    this is the address to log in 🙂
    https://www.benessereclick.net/pannellone/

    Prabhat
    Rank Math agency

    Hello,

    Thanks for providing the additional details.

    I logged into your website, & it appears that the issue might be due to some plugin/theme conflict. When I tried testing for plugin/theme conflict, the website is getting disconnected from the database. Please see the screenshot available in the Sensitive Data section.

    In my testing, I noticed that there are some performance-related issues in the website, wherein the server is taking additional time to process the requests. In order to narrow down the issue, could you please test for plugin/theme conflict using the steps mentioned in our tutorial: https://rankmath.com/kb/check-plugin-conflicts/

    Please let us know how that goes.

    Thanks.

    Hi,
    I checked the plugins and errors. I also reinstalled wordpress.
    I also contacted my hosting (bluehost) and they generated a new robots file (mine seemed correct).
    However, the noindex tag remains on the homepage … I don’t know what to do.
    I also wrote to the developers of the Astra theme … but no reply.
    I just want to know where to find this code to modify it … but I can’t find it 🙁

    Hello,

    Thank you for the update, and sorry for the delay.

    I’ve tried checking your site using the Health Check plugin, and it seems that one of your plugins is adding the noindex meta tag. I’ve tried enabling Rank Math and your theme during troubleshooting mode and your homepage was set to index.

    Please see the screencast in the designated sensitive data section.

    You can then follow the steps in the link by enabling your plugins one by one and checking for the noindex meta tags on your homepage.

    Let us know if you found the culprit.

    If the issue persists, please also include your FTP logins in the designated sensitive data section to further investigate.

    I hope that helps. Thank you, and looking forward to your update.

    Hi
    I must say that it is not easy to find nice people like you! Thank you!

    I did as you said and found the problem is in the Woocommerce plugin.

    I honestly don’t know how to get rid of this problem.

    Hope you can help me. Thanks again

    I send you screenshots of the code without woocommerce
    https://paste.pics/acea70098afe9f758a8321524d61a0ab

    Hello,

    Thank you for the update, and sorry for the delay.

    I’ve checked your homepage, and it seems that it is already set to index. However, your WooCommerce plugin is also activated. Have you already manage to fix this issue?

    Please let us know if we are missing something or you still need further assistance.

    Thank you, and looking forward to your update.

    Hi
    i finished right now … i solved 🙂
    I deleted the woocommerce cart from the homepage, that was the problem.

    Thank you very much for your excellent assistance!

    I would be happy if you want to give me some advice to optimize the seo of my website.

    Thank you very much!
    Claudio

    Hello,

    We are super happy that this issue is already resolved. If you have any other questions in the future, know that we are here to help you.

    Here are a few resources I think you will find useful while devising an SEO strategy.

    1. Keyword Research: https://mythemeshop.com/blog/keyword-research/
    2. Identify Keyword Intent: https://www.semrush.com/blog/how-to-identify-intent-in-search/
    3. Writing Awesome Content: https://neilpatel.com/blog/ingredients-of-great-content/
    4. On-Page SEO: https://mythemeshop.com/blog/how-to-do-seo-optimizing-your-site-for-google/
    5. Off-Page SEO: https://mythemeshop.com/blog/how-to-do-seo-off-page-optimization/
    6. Building Backlinks: https://www.rankxl.com/outreach-link-building/

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 13 replies - 1 through 13 (of 13 total)

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