noindex and index toggle not working (URGENT) - Support

Resolved Julian Camilleri
4 years, 2 months ago

Rank Math free

My website (SEO site) has casino reviews custom post type, and categories under it. – The categories are set all to index but, for some reason, some appear in the sitemap, some don’t, and some do AND are still marked as noindex in the robots tag (meta).

Example (marked noindex in the robots tag, but it’s in the sitemap):
https://xn--lck0a4d.guru/%e9%ba%bb%e9%9b%80/

Viewing 5 replies - 1 through 5 (of 5 total)

Rank Math
4 years, 2 months ago

Hello

Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

Can you please follow these steps?
1. Flush the Sitemap cache by following this video screencast:
https://i.rankmath.com/pipRDp

2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
https://rankmath.com/kb/exclude-sitemaps-from-caching/

That should fix the issue. Please let us know if that does not. We are here to assist.

Julian Camilleri
4 years, 2 months ago

Rank Math free

Hey! I did that already, unfortunately didn’t work – I’m communicating with you through email.

Rank Math
4 years, 2 months ago

Hello,

If that did not help, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress logins in the designated Sensitive Data section.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.

Julian Camilleri
4 years, 2 months ago

Rank Math free

Hello,

I have updated the sensitive data as requested. Can you please check further?

Thank you.

Alberto
4 years, 2 months ago

Rank Math business

Hello,

It seems it is a duplicated thread and since I already answered the other one, I will link here to it, so it might avoid having issues managing both threads: https://support.rankmath.com/ticket/noindex-and-index-are-not-working-properly/?view=all

Looking forward to help you.

RankBot
4 years, 1 month ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘noindex and index toggle not working (URGENT)’ is closed to new replies.