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Hello,

Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

Please try to use the following filter on your website and see if that works for you:

add_filter( 'rank_math/frontend/robots', function( $robots ) {
    if(is_account_page() || is_cart()) {
	$robots['index'] = 'index';
	$robots['follow'] = 'follow';
    }
    return $robots;
});

Here’s how you can add filter/hook to your WordPress site: https://rankmath.com/kb/wordpress-hooks-actions-filters/

If the issue persists, then we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

Let us know how it goes. Looking forward to helping you.

Hello,

Thank you for contacting Rank Math support.

We apologize for the delay in getting back to you. We are still investigating this issue on your website and we’d appreciate it if can share access to your FTP with us as well.

Best regards,