Nofollow External Links option not working

#78499
Viewing 7 replies - 1 through 7 (of 7 total)
  • Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Please let us know if you find the culprit else share with us the affected URLs. We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Help
    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Alberto
    Rank Math business

    Hello,

    I have checked your site and enabled the Rank Math’s advanced mode. After that, I went to to the Rank Math General Settings > Links and there I enabled the option “Nofollow External Links” (it was not enabled). Could you try now?

    Looking forward to help you.

    Help
    Rank Math free

    Great! Now this option appears. Thanks for resolving the issues. I just want to know from where did you enable the Rank Math’s advanced mode? In case, if this happens again, will do at my end.

    Again thanks for your quick support.

    Hello,

    Thank you for getting in touch with us.

    You can switch to the Advanced Mode from the top-right corner at WordPress Dashboard > Rank Math > Dashboard

    Here is a screenshot for reference:

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Help
    Rank Math free

    Thanks for the clarification. All issues are resolved.

    Alberto
    Rank Math business

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

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