Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
Assuming you have already updated the post’s social preview in the edit snippet section in your post editor:
https://rankmath.com/kb/general-tab/#social-preview-section
You must check the page source of the URL in question. Search for the og:title
and og:description
tag like in this Video:
https://i.rankmath.com/aJCccE
If the og:
Open Graph tags are not found, that means Rank Math is either disabled or not able to print your social tags. Once done checking if Rank Math is enabled, you must check why it isn’t able to print social content by following this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/
Make sure to follow all the instructions carefully.
Once you are done, you might want to test again here:
https://developers.facebook.com/tools/debug/
Click the Scrape Again
button:

You should now see the OpenGraph tags updated.
If the issue persists, could you also share the affected URL for us to further investigate?
I hope that helps. Thank you, and looking forward to your update.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.