Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
Could you please confirm if there’s an error message or loading/stuck between the process? If you wanted to share a screenshot of the issue using this tool and add the link here.
You can also record a video screencast using a tool like Loom showing the issue and edit the first post on this ticket in the designated Sensitive Data section.

It is completely secure, and only our support staff has access to that section.
Looking forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.