No stats in Rank Math Overview Widget – andesviva.com

#840144
  • Resolved Sebastian Höing
    Rank Math free

    Hi,
    I do not have any stats in my Rank Math Overview widget (0 Search Impressions, 0 Total Keywords, 0 Search Clicks, 0 Avg. CTR). Search Console is connected correclty via Google Site Kit Plugin and here I can see the stats correctly.

    In the Status Tab I see that the Google Refresh token exists, and Google Search Console Permissions are given.

    What can I do? I want to upgrade to the pro version, but I have to get rid of this problem first. Can you help me?

    Thanks and best regards
    Sebastian

Viewing 7 replies - 1 through 7 (of 7 total)
  • Hello,

    I apologize for the issue you are facing with the stats not showing in your Rank Math Overview widget on andesviva.com. To resolve this, please follow these steps:

    1. Check Rank Math SEO Account Connection:

      • Ensure that your website is connected with the Rank Math account having a PRO license. You can do this by logging into your Rank Math account, navigating to the My Account area, and clicking on the Websites tab from the left sidebar. If your website is not listed, you may need to reconnect it with the Rank Math account.
    2. Refresh Tokens:

      • If the above step doesn’t resolve the issue, you may need to refresh the authorization tokens. To do this:

        • Delete the Rank Math App permissions from your Google Account by visiting this link.
        • Remove access to Rank Math SEO as shown in the image below:

        Remove Access to Rank Math SEO

    After following these steps, you should be able to refresh the connection and resolve the issue with the stats not showing correctly in your Rank Math Overview widget.

    If you encounter any further issues or need assistance with upgrading to the pro version after resolving this problem, feel free to reach out for more help.

    Thank you for bringing this to our attention, and best regards.

    Sources:
    Making the Most of the Analytics in Rank Math
    What to Do When Rank Math Analytics Shows Zero Search Traffic » Rank Math
    How to Display Analytics Stats in Frontend » Rank Math

    I already refreshed the connection to search console… but no stats ar incoming.

    Hello,

    Thanks for contacting us, and sorry for any inconvenience that might have been caused due to that.

    Can you please try following the steps mentioned in the guide below to see if that works for you?
    https://rankmath.com/kb/zero-search-traffic-error/

    If that doesn’t work, please head over to WordPress dashboard > Tools > Scheduled Actions > Pending or you can try visiting the following URL:

    https://yourdomain.com/wp-admin/tools.php?page=action-scheduler&status=pending
    

    Run the rank_math/analytics/data_fetch scheduled action and wait for the data fetch to complete.

    This is how it should look like:

    Once done, please allow Rank Math a while to fetch data from Google Analytics and you should be able to see the updated data on Rank Math Analytics dashboard.

    Let us know how it goes.

    Thank you.

    ​​​​​​​

    Hi,

    I tried as the description in the link, reconnected Search Console and GA4. No change, still no stats in the widget.

    Then I tried to find the data_fetch action. I think here is the problem: There is no pending data_fetch action.

    I see only failed data_fetch actions with the log info: `2023-08-05 06:33:24 +0000
    action created
    2023-08-12 06:46:13 +0000
    action started via Async Request
    2023-08-12 06:46:13 +0000
    action failed via Async Request: Scheduled action for rank_math/analytics/data_fetch will not be executed as no callbacks are registered.`

    Hello,

    Please note that in order to fetch the data correctly and consistently, you need to have the Cron jobs working and enabled in your installation.

    In this case, we suggest you to discuss this with your hosting provider and make sure that the cron jobs work consistently and the scheduled actions don’t miss any of their schedules.

    You can also install the WP Crontrol plugin and navigate to WordPress Dashboard > Tools > Cron Events to make sure that the Cron Jobs is working fine on your site.

    Hope that helps and please don’t hesitate to let us know if you have any other questions.

    Thank you.

    resolved

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

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