No stats

Hello,

We apologize for the issue you are facing with the SEO report showing no stats. Since you’ve already followed the previous instructions and reconnected your account, let’s ensure everything is set up correctly.

1. Check if Rank Math SEO Account is Connected: Make sure your website is connected to the Rank Math account that has a PRO license. You can verify this by logging into your Rank Math account and navigating to the My Account area, then clicking on the Websites tab from the left sidebar. If your website is not listed, you will need to reconnect it.
   
   

2. Refresh Tokens: If your website is connected but you still see zero stats, it might be due to expired authorization tokens. To refresh them, delete the Rank Math app from your Google Account permissions here and then reconnect it through Rank Math.
   

3. Check Google Analytics: Ensure that Google Analytics is properly set up and linked to your website. Sometimes, issues with data fetching can stem from incorrect configurations in Google Analytics.

If you’ve gone through these steps and are still experiencing issues, please reply to this ticket, and a human agent from the Rank Math Support team will take over and assist you further.

Thank you for your patience, and we hope to resolve this for you soon!

Hello,

In this case, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.

Hello,

After testing the connection to Google Search Console, which is where we import the data from, the message states that some permissions are missing so you would need to reconnect the website by going to WordPress Dashboard > Rank Math SEO > General Settings > Analytics.

Don’t hesitate to get in touch if you have any other questions.

Hello,

The data fetch has already started on the website and according to the scheduled actions, it should end in about 50 minutes from now, provided the cron jobs are working correctly.

Don’t hesitate to get in touch if you have any other questions.