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#469068
  • Resolved Ian Grieves
    Rank Math free

    Guys

    My site https://winchcombereclaim.com/ is listed in my account website section and is connected to RM.

    A few days ago I got an email:
    ======
    Uh-oh
    It seems that there are no stats to show right now.

    If you can see the site data in your Search Console and Analytics accounts, but not here, then try reconnecting your account and make sure that the correct properties are selected in the Analytics Settings.
    =====
    so reconnected the site and assumed all was well.

    I got another email today!!! I’ve checked everything on he site and all seems well?

    Any ideas please?

    Ian

Viewing 3 replies - 1 through 3 (of 3 total)
  • Anas
    Rank Math business

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience caused.

    Please check if cron jobs are working on your website or not, you can follow this guide to check that: https://rankmath.com/kb/analytics-issues/#num-2-check-the-cron-job

    In order to fetch the data correctly and consistently, you need to have the cron jobs working and enabled in your installation.

    If the cron jobs are working, please check if there is a pending Scheduled Action, go to WordPress dashboard > Tools > Scheduled Actions > Pending:
    https://yourdomain.com/wp-admin/tools?page=action-scheduler&status=pending

    Run the rank_math/analytics/data_fetch scheduled action and wait for the data fetch to complete.
    pending

    You can check the progress at Rank Math > Analytics.

    Once the data is fetched in the Analytics dashboard, the data will be populated in the next Email Report.

    Hope this helps.

    We look forward to helping you.

    Thank you Sir. 2 pending cron jobs as required. I think we are done. Close.

    Ian

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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