no statistice since Januray

#335524
Viewing 7 replies - 1 through 7 (of 7 total)
  • Jaideep Asrani

    2 years, 11 months ago

    Hello,

    Thanks for contacting us and sorry for any inconvenience that might have been caused due to that.

    Please navigate to WP Dashboard > Rank Math > General Settings > Analytics and disconnect & reconnect your Google account. The fetch should start after saving your GA and GSC properties.

    Let us know how that goes. Looking forward to helping you.

    Thanks.

    marketing ormassage

    2 years, 11 months ago

    Rank Math free

    Hi Jaideep Asrani

    I already did that, but ok i did it again and the result is the same.

    marketing ormassage

    2 years, 11 months ago

    Rank Math free

    HELP please…

    marketing ormassage

    2 years, 11 months ago

    Rank Math free

    Hi

    we have no statistic since Januray, result are zero
    but result are ok in google
    https://ibb.co/Fhqc2Mj
    https://ibb.co/NFdQLTG
    https://ibb.co/0Cxq5z2
    https://ibb.co/t3sbZCC

    I do that :
    Please navigate to WP Dashboard > Rank Math > General Settings > Analytics and disconnect & reconnect your Google account. The fetch should start after saving your GA and GSC properties.

    The problem is the same, no statistique januray

    Please help us

    Best regards, pascal.

    Prabhat

    2 years, 11 months ago

    Rank Math agency

    Hello,

    I logged into your website’s admin area and was able to replicate the issue. Upon investigating, I found that the analytics data fetch scheduled action was pending under your WordPress admin area > Tools > Scheduled Action > Pending.

    I went ahead and ran that scheduled action and the data is already updating now.

    Please wait for some time (around 20 minutes) and the data would get updated fully.

    Hope this helps.

    Thank you.

    marketing ormassage

    2 years, 11 months ago

    Rank Math free

    OK thank you for your action, it’s better. I have a similar problem on another website with rank math pro, i can open another tocket, coud you after control that please ?

    Prabhat

    2 years, 11 months ago

    Rank Math agency

    Hello,

    If the issue is the same, you can share the logins in the sensitive data section of this ticket itself.

    You can also head over to your WordPress dashboard > Tools > Scheduled Actions > Pending, and check if there is a pending Scheduled Action: https://yourdomain.com/wp-admin/tools?page=action-scheduler&status=pending

    If yes, run the rank_math/analytics/data_fetch scheduled action and wait for the data fetch to complete.

    You can check the progress at Rank Math > Analytics.

    Let us know if the issue persists.

    We are here to help you.

Viewing 7 replies - 1 through 7 (of 7 total)

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