no stat since 30 january 2022

#340639
  • Resolved marketing ormassage

    2 years, 11 months ago

    Rank Math free

    HI,

    Since 30 januray we have no stat from google search console et google analytics.

    I do the current process :
    I reconnect rank math to google and write the analytics information in the statistique setting.
    no result…

    Could you connect you and resolve that please ?

    P.S. in my other website assistance-debarras.fr (m********@g*******) i had the same problem yesterday…

Viewing 5 replies - 1 through 5 (of 5 total)
  • Jaideep Asrani

    2 years, 11 months ago

    Hello,

    Thanks for contacting us and sorry for any inconvenience that might have been caused due to that.

    There was a pending scheduled action in WP Dashboard > Tools > Scheduled Actions > Pending, I ran it manually and the stats have started to show up in the Analytics Dashboard:

    Please check and let us know if you need any other assistance.

    Thanks.

    marketing ormassage

    2 years, 11 months ago

    Rank Math free

    Hi

    thank you, now it’s better.
    before to call you i looked at WP Scheduled and in didn’t see a pending about that. Could you give information about the name of process pending in order i can resolv a similar problem in the futur please ?

    Miguel

    2 years, 11 months ago

    Hello,

    The pending scheduled action is called rank_math/analytics/data_fetch and can be found under the Scheduled Actions that are usually under the Tools menu on your website.

    Hope this helps clarify your doubts.

    Don’t hesitate to get in touch if you have any other questions.

    marketing ormassage

    2 years, 11 months ago

    Rank Math free

    Thank You

    best regards.
    Pascal

    Reinelle

    2 years, 11 months ago

    Hello,

    Glad that helped.

    Please feel free to reach out to us again in case you need any other assistance.

    We are here to help.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

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