No social sharing image / description

#89774
  • Resolved Gustas K.
    Rank Math free

    Hello,
    I have english website beawhale.com and lithuanian beawhale.lt
    On I used Yoast SEO and I want to transition to RankMath.
    I am editing beawhale.lt website with RankMath and I seem to catch one problem I cant get my head around.
    When I am sharing my website on social media I usually type beawhale.lt and it pops-up my website image and description.
    But on beawhale.lt I changed to RankMath and I am not getting that unless I use a full link with https.
    When I type in beawhale.com (the one with Yoast SEO left in it) it automatically pops-up with website information.

    Here is what I am talking about: https://ibb.co/hsCpX5b

    Any ideas on how to fix it? Thanks!

    Since I got asked for affected urls the last time I wanted to get help, here are the urls that I mention in description:

    beawhale.lt / https://beawhale.lt/ – it doesn’t show preview once sent like “beawhale.lt”, preview appears only with “https://beawhale.lt/”

Viewing 7 replies - 1 through 7 (of 7 total)
  • Hello,

    You should not have a version of your website that has HTTP when your website is already accessible on https. Please use the really simple SSL plugin to redirect the HTTP version of your website to the https version so there is no duplication content.

    With that said, we checked the website without https and it is showing the image correctly:

    Let us know if we are missing anything obvious.

    No, I mean that the link does not appear once typed in the let’s say messenger app as beawhale.lt, but if I type beawhale.com the link appears (website with yoast seo)

    Alberto
    Rank Math business

    Hello,

    I just checked but it works for me. Are you trying it in the web messenger or in the mobile app? If it is in the mobile app, on Android or iOS?

    Looking forward to help you.

    It doesn’t matter where I use the messenger. The preview will not appear on beawhale.lt
    MOBILE (android) – https://ibb.co/dLXpKgR
    DESKTOP – https://ibb.co/2FHzhRZ

    Hello,

    Does the issue go away if you disable Rank Math temporarily? Have you tried it with any other .it domains?

    We tried it with a few .it domains and the preview only works when you prefix https:// to the domain. Here is an example:

    And now, with https://

    Not really something related to Rank Math. It seems Facebook is not showing a preview for .it domains unless the HTTP part is prefixed.

    If I am using Yoast the preview is showing. Look at my examples. if ,,acebook is not showing a preview for .it domains unless the HTTP part is prefixed.” then beawhale.com wouldn’t appear, but it does. and its .LT, not .IT 🙂

    Hello,

    Can you please confirm if the issue persists if you disable the Rank Math plugin?

    Looking forward to helping you. Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

The ticket ‘No social sharing image / description’ is closed to new replies.