Hello,
Thank you for contacting us.
I’m not sure whether I fully understand the question. Could you please describe the issue that you are facing?
You can also record and share a screencast of the issue using a tool like loom as it will help us understand the insights of the issue.
Looking forward to helping you.
Thank you.
Hi Prbhat,
Thank you for your prompt response. Below is the link for the video as you suggested.
https://www.loom.com/share/0978e8044dcd46ff9c7b53aa01213c1e
The Classified Listing plugin saves images on /wp-content/uploads/classified-listing/ – folder. The images used in Classified Listing posts are not visible on the media library, so I can not add the image from the above folder. I understand I can upload for Social Media but I want to re-use the existing images from the ecosystem.
Thank you!
Hello,
Thank you for contacting Rank Math about setting the social media image using photos outside your media library.
Rank Math does not have a way to control how your theme/ plugins retrieve images. You can try a plugin like Media Sync to enable the use of images that were not uploaded to the media library.
If you still face issues with connecting the photos to your media library, please contact the team at Classified Listing plugin, they are likely to have a solution for this.
I hope that helps. If you have questions, do not hesitate to ask. We are here to help.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
