Hello
I have problems that I can not enter the SEO snippet because the tab “SEO” is not displayed.
I use Elementor pro with Woocommerce. I use the theme “Woodmart”. I can enter snippets on normal pages and for products. I create single product pages and product archive pages via the theme builder. I can NOT enter any snippets here. The settings were active under Rank math “Title & meta”. I deactivated it, saved it, activated it and saved it again. unfortunately without being able to enter the snippet.
Now I am at the end of my knowledge.
Can anyone help me?
Thanks Martin
I’m sorry to hear that you’re experiencing issues with entering the SEO snippet for your theme builder pages in Elementor Pro with the Woodmart theme. It seems that the “SEO” tab is not being displayed, preventing you from entering the snippets.
Based on the information provided, it seems that you’ve already tried deactivating and reactivating the settings under Rank Math “Title & Meta” without success.
Given the complexity of the issue, I recommend assigning this ticket to a human agent who can provide more in-depth assistance. Please use the available buttons to assign the ticket to a human agent, who will be able to investigate this further and provide you with a solution.
Thank you for reaching out to us, and we appreciate your patience as we work to resolve this issue for you.
Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.
Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.
Only the site admin would know and your users won’t be affected by this troubleshooting.
If the issue persists, please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead: https://wordpress.org/plugins/temporary-login-without-password/
However, please note that the SEO meta you add to the templates will only be applied to them, not to the products/pages where you use that template. To set a title and description for the products, you should add them directly in the single product editor or the titles & meta settings.
For product archive page, you can set the metadata in WP Dashboard > Rank Math SEO > Titles & Meta > Prodcuts > Product Archive Title & Product Archive Description.
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
In the Rank math settings, the SEO settings for the product archive, i.e. the category page, are activated. Nevertheless, the SEO tab on the left does NOT appear. For this reason, I contacted Rank Rath.
They have been given access to my site. Are you getting anywhere with it?
The SEO Controls can only be added to the post types. The templates created under the theme builder are not saved under any post type, and that’s why you can’t use the SEO controls there. You will have to set the Title & Description for the product archives in WP Dashboard > Rank Math SEO > Titles & Meta > Prodcuts > Product Archive Title & Product Archive Description.
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
I added a screenshot in the sensitive data section where you can locate the archive title and description options for your products.
As for the template, we have already mentioned that you can’t use the SEO controls there if those templates aren’t associated with a post type. For us to confirm, you can share a URL of the template here.
