NO sku, brand, image found error on search console

#374362
  • Resolved TKRKCE
    Rank Math free

    In my search console I am seeing the warning that SKU, Brand and images are not found.
    Then when I click on each, the product URLs are wrong. Instead of

    /designers/brandA/productA

    the URLs are appearing as

    /designers/brandA/

    for the same designer products.

Viewing 9 replies - 1 through 9 (of 9 total)
  • Are your products marked as NoIndex when you Edit them and check the meta under RankMath? (They shouldn’t be)
    Do you have any plugins for submitting Google Product Fields that may not be configured properly or conflicting?
    Manually test your product URLs in the Google Search Console pages to check if Google can reach them and isn’t being blocked or encountering errors.
    Test your product URLs with Google Rich Results to see if there are any warnings.

    TKRKCE
    Rank Math free

    NO, nothing is done to block.
    I have tested a product page with google Rich Results and it gave me that those are not set.

    aggregate rating
    review
    global id

    But I don’t use them and also they are optional.
    Also, on the Rich results page, SKU and Brand and images appear correct.

    Hello,

    If the issue is for the brand URLs then please navigate to WP Dashboard > Rank Math > Titles & Meta > Brands and enable the Remove Snippet Data option. Once done, validate the fix in your GSC account and the issue should be resolved after Google crawls the URLs again.

    Hope this helps. Let us know if you need any other assistance.

    Thanks.

    TKRKCE
    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    TKRKCE
    Rank Math free

    Remove Snippet Data option is already enabled for brand.
    The error is for product pages. I have attached the screenshot of the error.

    Nigel
    Rank Math business

    Hello,

    I checked your brand page and it has multiple products schemas. Google schema guidelines state that you can have only one product schema per page, product schema should not be on a brand page: https://developers.google.com/search/docs/advanced/structured-data/product#guidelines

    Screenshot:

    Since the “Remove Snippet Data” setting did not work, please edit your brand page and remove the product schema from the Rank Math schema metabox. If that does not work, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    TKRKCE
    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    TKRKCE
    Rank Math free

    Unfortunately brand pages didn’t have product schema I can remove. So could you please take a look?

    Hello,

    I checked your Titles & Meta settings and it seems the option “Remove Snippet Data” is not currently enabled. You can check that under Rank Math > Titles & Meta > Product: > Brands.

    I went ahead and enabled it. The error is no longer present when you test it in Rich Result Test.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

Viewing 9 replies - 1 through 9 (of 9 total)

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