No site title and description in SERP

#70907
  • Resolved Daniele Forciniti

    4 years, 3 months ago

    Rank Math free

    Hello, I have a problem when searching my website on Google. No site title nor description is shown but only the URL of my website.
    I tested it using the rich results tool, the HEYMETA tool, inspecting it with chrome dev tools and everything looks in its place but I cannot figure out where the problem is.
    Schema is set as suggested and I even tried either using custom title and description and values like %seo_title% %seo_description% for headline and desc.
    This happens only for my home page while I don’t have any problem with other pages.
    Thank in advance for any help.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Alberto

    4 years, 3 months ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Could you share (in the Sensitive Data section) the affected URL so we can check it and help you with your issue?

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Daniele Forciniti

    4 years, 3 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Alberto

    4 years, 3 months ago

    Rank Math business

    Hello,

    After checking it, I think we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Daniele Forciniti

    4 years, 3 months ago

    Rank Math free

    Hello,

    thanks for your reply and support. I checked the google serp today and everything seems to work just fine.
    Probably it was just a question of time.

    Thanks a lot again!

    Michael Davis

    4 years, 3 months ago

    Rank Math pro

    Hello,

    we are glad the issue is resolved.

    Do you wish that we close this thread? ​Do note that Google sometimes ignores the custom meta info altogether and shows something from the page’s content that matches the search intent better.

    The best you can do is optimize your meta tags to try and match the intent of the search/keyword.

    You can read more about it here

    https://support.google.com/webmasters/answer/35624?hl=en

    This section sheds light on that:

    Why the search result title might differ from the page's <title> tag

    Hope that helps. If you have any further question(s), please let us know. Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

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