Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
Can you please follow the steps mentioned in the guide below to see if that resolves the issue for you?
https://rankmath.com/kb/meta-data-not-saving/
Besides, you may share your site URL with us. So that we can check as well.
Let us know how it goes. Looking forward to helping you.
Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
I checked your site and found that the following REST Routes we use to update the data is being blocked by your Wordfence firewall. I’ve attached the screenshots in the sensitive data section for your reference.
/wp-json/rankmath/v1/updateMeta
/wp-json/rankmath/v1/updateSchemas
/wp-json/rankmath/v1/updateRedirection
In this case, please try to whitelist these routes on the firewall so that the data can be updated correctly on your website: https://rankmath.com/kb/whitelist-rank-math-in-wordfence/
Let us know how it goes.
Thank you.
Hola de nuevo, siento decirte que el contenido SEO sigue sin guardarse. Alguna otra idea?
Hola, también he intentado importar el contenido SEO de Yoast y tampoco se ha actualizado a RankMath. Por favor, a ver qué puedo hacer para poder utilizar RankMath porque es mi favorito.
Gracias!
Hello,
I’ve checked your site, and the WordFence plugin is already deactivated. However, the issue still persists with this error:
POST /wp-json/rankmath/v1/updateMeta?_locale=user 403
In this case, you will have to get in touch with your host and ask them to whitelist the route. Here’s a link for more information:
https://rankmath.com/kb/meta-data-not-saving/#firewall
For additional troubleshooting, please check if your website has the ModSec (ModSecurity) feature enabled on your server as it can block some modules from Rank Math.
Let us know how this goes.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
