Hello,
Thank you for reaching out to us. We appreciate your support over the past two years for https://rankmath.com/pricing/. We are sorry to hear about the inconvenience you are facing in accessing your account due to language barriers.
To retrieve your username and password, please follow these steps:
- Visit the Rank Math website.
- Click on the "Login" option.
- Select the "Forgot Password" link.
- Enter the email address associated with your account.
- Check your email for instructions on how to reset your password.
If you encounter any issues during this process or need further assistance, please let us know by replying to this ticket. We are here to help you.
If you prefer to migrate to Yoast SEO, please let us know, and we can guide you through the process.
Thank you for your understanding, and we look forward to assisting you further.
Best regards.
Sources:
How to Change Your Username in Rank Math » Rank Math
How to Change or Update the Payment Method » Rank Math
How to Cancel Your Rank Math Subscription » Rank Math
Buenas tardes , migrare a yoast SEO , Pensé que con ustedes podía recuperar mi cuenta ya que no me acuerdo del correo registrado, pero si fuera disposición de ustedes lo sabrían mediante su base de datos a que cuenta pertenece mi sitio web con una suscripción premium . nos evitaríamos esto.
cordial saludo
Buena tarde
Hello,
Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.
It seems like you purchased the plugin with some other email address.
Can you please search and forward a receipt from FastSpring.com so we can locate your account?
Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
