Hello,
Thank you for contacting Rank Math.
Could you please explain the issue you are facing?
You can use https://www.loom.com/ to share screencasts.
If you are facing any issues in connecting the website to your account, please go to WordPress dashboard > Rank Math dashboard > Help > Connect.
If the issue still persists, please open a new tab and login in via that tab (using the same browser):
https://rankmath.com/my-account/
Then perform hard refresh:
Hard Refresh method:
Windows: Ctrl + F5
Mac/Apple: Apple + R or command + R
Linux: F5
I hope that helps.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
