No response received – Need PRO download link for sensabloom.com

#1051629
  • Resolved Enrico Zhao

    3 months, 2 weeks ago

    Rank Math pro
    Content AI Starter

    Hello,

    I’ve already submitted several support tickets regarding our Rank Math PRO subscription, but unfortunately, I haven’t received any response yet.

    I kindly ask you to send the download link for the PRO version directly to our official shop email: i***@s*************

    I believe the download link may have initially been sent to e**********@h**********, which was likely used during the purchase. However, we would like the PRO subscription to be associated with i***@s************* moving forward.

    Also, I confirm that we want to use this subscription for our website: https://www.sensabloom.com/

    Could you please assist in verifying or updating the account access accordingly?

    Thanks in advance for your support.
    Best regards,
    Nina

Viewing 1 replies (of 1 total)
  • RankBot

    3 months, 2 weeks ago

    Hello,

    We apologize for the issue you are facing with your Rank Math PRO subscription. To download Rank Math PRO, please log into your Rank Math account and download it from your dashboard. If you are unable to access it, it may be due to the email address used during the purchase.

    Since you mentioned that the PRO subscription should be associated with i***@s*************, we recommend that you reply to your existing ticket and include this email address along with the one used for the purchase (e**********@h**********). This way, our support team can assist you in merging the accounts or changing the email connected to your PRO account.

    Thank you for your patience, and we appreciate you bringing this concern to our attention. A human agent will take over your ticket and provide further assistance.

    If you have any other questions or need further help, feel free to ask!

    Sources:
    I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math

    This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

    RankBot

    2 months, 2 weeks ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘No response received – Need PRO download link for sensabloom.com’ is closed to new replies.