no puedo publicar en Facebook o twitter

#522574
Viewing 9 replies - 1 through 9 (of 9 total)
  • Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    Can you please confirm if you’re referring to the social sharing image not appearing while sharing the URL on Facebook and Twitter? If so, please make sure that you’ve set the social sharing image with a recommended image size as close as 1200 x 630 pixels and also please make sure that the image is with supported image format like JPEG, PNG, or GIF.

    You may try checking the URL below to learn about OpenGraph guidelines by Facebook:
    https://developers.facebook.com/docs/sharing/webmasters/images/

    If the issue still persists, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    Looking forward to helping you.

    Thank you.

    ​​​​​​​

    Veo la imagenes de facebook y de twitter pero no veo ningun boton para publicar. Estoy intentando enviarle un pantallazo pero n o encuentro la forma

    Hello,

    You can use a tool like imgbb to share screenshot with us. Also if you want, you can use https://loom.com/ to share the screencast of the issue you’re facing so that check this further for you.

    Looking forward to helping you.

    Thank you.

    Veo que no puedo arrastrar el pantallazo.
    Mi pregunta es clara. Veo lo que se va a publicar en facebook o en twitter pero no tengo el botón para subir el contenido a facebook o a twitter desde rankmath

    Hello,

    It seems that you’re referring to this option:

    socialpublish

    If so, those helpful links only appear when you first publish the posts or pages and after that, we don’t have an automated way of doing that in the plugin.

    Hope that helps.

    Thank you.

    Muchas gracias. Me refería a eso. No hay forma de planificar las publicaciones?

    Hello,

    Unfortunately, those are just simple sharing buttons and we don’t have a dedicated sharing feature that allows you to share posts at a specific future time.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Muchas gracias. Seria muy bueno incluirlo en el futuro

    Hello,

    I’ve already forwarded this as a feature request to our internal team and be assured that, if this is something that we can implement in future, we’ll surely let our users know once there’s any update we have on this via regular communication channels like Facebook, mail, etc.

    However, we’re glad that we could address your concern.

    Please feel free to reach out to us again in case you need any other assistance.

    We are here to help.

    Thank you.

Viewing 9 replies - 1 through 9 (of 9 total)

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