No Paid Download to Pro

Hello, we apologize for the issue you are facing with your Rank Math PRO installation. It seems that you may not have activated the PRO version correctly. Here are the steps to ensure that your Rank Math PRO is activated:

1. Download Rank Math PRO: Make sure you have downloaded the Rank Math PRO plugin zip file from your Rank Math account.
   

2. Install the Free Version: Ensure that the free version of Rank Math is installed and activated on your website. You can do this by going to WordPress Dashboard → Plugins → Add New and searching for Rank Math.
   

3. Upload and Activate PRO Version: Navigate to WordPress Dashboard → Plugins → Add New, click on Upload Plugin, select the Rank Math PRO zip file you downloaded, and click Install Now. After installation, click on the Activate now link.
   

4. Connect Your Account: To activate your Rank Math PRO license, go to WordPress Dashboard → Rank Math SEO → Dashboard → Help and click on Connect Now. You will be prompted to connect your Rank Math account to activate your license.
   

5. Select the Correct License: If your account has multiple subscriptions, ensure you select the correct license from the drop-down menu before clicking Ok, ACTIVATE NOW.
   

If you have followed these steps and it still shows as FREE, please reply to this ticket with your site URL so we can assist you further. Thank you for raising this concern!

Hello,

We can also confirm you’ve available credits on your Rank Math account. In this case, please try to follow the steps mentioned in this guideline and see if that works for you:
https://rankmath.com/kb/how-to-restore-missing-content-ai-credits/

If the issue persists, please share a screenshot with us by using a tool like https://imgur.com/upload so that we can check the issue further for you.

Let us know how it goes. Looking forward to helping you.

Thank you.

Hello,

We have manually disconnected the concerned website from our end. When you log in to your website now you should see it disconnected from your account.

Please reconnect it by clicking the “Connect now” link in the warning message and check if the credits are available by going to WordPress Dashboard > Rank Math SEO > Content AI.

Please let us know if the issue has been fixed for your website.

Thank you.

Hello,

We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

Thank you.