Hello,
Thanks for contacting us, and sorry for any inconvenience that might have been caused due to that.
Since the logs for 404 monitor ain’t being added there, please head over to WordPress Dashboard > Rank Math > Status & Tools > Database Tools and click on Re-create Missing Database Tables.
https://rankmath.com/kb/rank-math-status-and-tools/#recreate-missing-database-tools
Once done, try generating 404 logs again to see if that works for you.
Let us know how it goes. Looking forward to helping you.
Thank you.
I’m sorry. This doesn’t seem to work.
Hello,
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
Looking forward to helping you.
Thank you.
Hello,
Additionally, If you or your current theme is using a 404 template redirect (which is not currently supported be Rank Math), please head over to /plugins/seo-by-rank-math/includes/modules/404-monitor/class-monitor.php in line 46, and replace the following line:
$this->action( $this->get_hook(), 'capture_404' );
To this one:
$this->action('template_redirect', 'capture_404' );
Please be advised that, the solution will be overwritten, when you’ll update Rank Math in your site next time. Once you update Rank Math, you’ll need to edit the file and replace the line just as mentioned above. However, till the next update, this should work without any issue.
Looking forward to helping you.
Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Thank you for your patience.
I’ve checked your site, and it seems that you’re using a custom 404 page.
To fix this, I have modified the Rank Math files to get the 404s like my colleague mentioned above.
Hope that helps.
Thank you.
Hello,
We are super happy that this issue is already resolved. If you have any other questions in the future, know that we are here to help you.
If you don’t mind us asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.
If you have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
