Hello,
My developer has extended the FTP access for 5 more days.
You would be so kind helping me this issue occuring for a while.
Many thanks in advance,
I appreciate your support,
Guillaume
Hello,
They’re working but failing at the last stage ( listing directories), see the log below.
Status: Retrieving directory listing...
Status: Server sent passive reply with unroutable address. Using server address instead.
Command: MLSD
Error: Connection timed out after 20 seconds of inactivity
Error: Failed to retrieve directory listing
Thank you.
Hello, could you please let me know how to fix this issue?
Many thanks in advance
Hello,
It could that the FTP account provided above has some limitations or restrictions, could you request the developers to verify them from their end, and see if they face the same errors to ensure its configured correctly.
Thank you.