No item detected message appears while doing Rich Result tests

Hello,

We apologize for the issue you are facing with the Rich Results test showing "No items detected". This can happen for several reasons, including incorrect schema implementation or issues with how the page is being crawled by Google.

Here are a few steps you can take to troubleshoot this issue:

1. Validate Your Schema: Ensure that the schema markup you added is correctly implemented. You can validate your schema by using the Google Rich Results Test. Make sure to enter the correct URL of the page you want to test.

2. Check for Errors: If there are any errors in your schema markup, they will be displayed in the Rich Results Test. Make sure to address any errors or warnings that appear.

3. Re-indexing: After making changes to your schema, it may take some time for Google to re-index your pages. You can check if your pages are indexed using Google Search Console.

4. Use the Right User Agent: When testing, ensure you are using the correct user agent (smartphone or desktop) that matches how users access your site.

If you’ve tried all these steps and are still encountering issues, we recommend replying to this ticket with more details about the specific schema you implemented, and a human agent from our support team will assist you further.

Thank you for raising this concern, and we look forward to helping you resolve it!

Sources:
How to Run Rich Results Test? » Rank Math
Why Are My Rich Snippets Not Showing Up in Google Search? » Rank Math