no-index error

#241549
  • Resolved Marco Ubben

    3 years ago

    Rank Math free

    We have a new project and within we used youre plugin.
    On 2 Pages it shows: no-index, no-follow but in the Rankmath Settings everything is setup to index.
    Pages are: https://sv-rettich.de/downloads/ and https://sv-rettich.de/abtretungserklaerung/
    I allready checked the .htacces and robots.txt which are both looking fine.
    I also check your help: https://rankmath.com/kb/error-submitted-url-marked-noindex/ but this also did not worked, so Bhanu gave me this link for letting you have a look at it.
    [moved to sensitive data section]

    Help you can help us finding the error

Viewing 7 replies - 1 through 7 (of 7 total)
  • Prabhat

    3 years ago

    Rank Math agency

    Hello,

    Thank you for contacting us and we regret the inconvenience caused.

    I tried to login into your website’s admin area to investigate the issue, but a 503 error is shown. Please see the screenshot in the sensitive data section of this ticket.

    Please verify the situation and let us know so that we can investigate the issue further.

    Looking forward to helping you.

    Thank you.

    Marco Ubben

    3 years ago

    Rank Math free

    Hello,

    I just checked and it’s working fine. Maybe it was due to security Updates.
    Can you please check again: https://sv-rettich.de/wp-admin

    Thanks in advance

    Prabhat

    3 years ago

    Rank Math agency

    Hello,

    Unfortunately, I’m still getting the same error: https://i.rankmath.com/ocop54

    If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any): https://wordpress.org/plugins/wp-security-audit-log/

    Please do take a complete backup of your website before sharing the information with us.

    We really look forward to helping you.

    Thank you.

    Marco Ubben

    3 years ago

    Rank Math free

    Hi

    I just found out that there are several more sites are now no-index, no-follow 🙁
    I created the temporary link now which is:

    Regards and thanks in advance

    Reinelle

    3 years ago

    Hello,

    I’ve checked your site, and it seems that the Search engine visibility option is enabled on your WordPress Dashboard > Settings > Reading. Please see the screenshot in the sensitive data section.

    However, I’ve already disabled that option, and your website is already set to index.

    I hope that helps.

    Thank you, and please don’t hesitate to contact us anytime if you need further assistance with anything else.

    Marco Ubben

    3 years ago

    Rank Math free

    Thanks for your help, that helped!

    Reinelle

    3 years ago

    Hello,

    You’re welcome.

    We are super happy that this issue is already resolved. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind us asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

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