Hello,
We apologize for the issue you are facing with the No Index settings in Rank Math. It seems like you’ve already tried several troubleshooting steps, which is great.
To address your concern, please ensure that you have checked the following:
- Global Settings: Go to Rank Math > Titles & Meta and check if the global settings for categories are set to "Index".
- Individual Category Settings: Make sure that each category’s individual settings are not set to "No Index". You can do this by navigating to Posts > Categories, editing each category, and checking the Rank Math settings in the metabox.
- Flush Permalinks: Sometimes, flushing permalinks can help resolve indexing issues. You can do this by going to Settings > Permalinks and clicking on "Save Changes" without making any changes.
- Check for Conflicting Plugins: Ensure that there are no other SEO plugins or settings that might be conflicting with Rank Math.
If you continue to experience issues after checking these settings, please reply to this ticket with your site URL so that a human agent from our support team can assist you further. Thank you for raising this concern, and we hope to resolve it quickly for you!
Sources:
How to NoIndex All Posts in a Category » Rank Math
Hello,
We deeply apologize for the unexpected delay in response.
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
Looking forward to helping you.
Thank you.
Xin chào, tôi nghĩ rằng tài khoản của tôi gói PRO vừa hết hạn, nên không thể thay đổi các tính năng trên RankMath, tôi trả tiền duy trì đều trong 3 năm qua, nhưng năm nay tại sao tôi không thấy báo Hóa Đơn để thanh toán, vui lòng giúp đỡ kiểm tra tài khoản, hoặc nếu phải gia hạn vui lòng tạo Hóa Đơn cho tôi thanh toán..
Hello,
We can see the Rank Math PRO subscription under this account expired on December 10, 2024.
Now, if you want to use the PRO subscription again, you’ll have to re-purchase it from here: https://rankmath.com/pricing/
Don’t worry, all of your data and settings will remain the same as they are saved on your database.
Let us know how it goes. Looking forward to helping you.
Thank you.
Tôi rất mong sự hỗ trợ với mức giá như cũ ( 69$ / 1 year ) bạn có thể giúp tôi gia hạn như cũ không
Hello,
I’m afraid we don’t have any active promotions or discounts beyond the initial discount at the moment. Our prices are already very competitive and affordable, and we believe that our products offer great value and quality for your money.
We apologize for any inconvenience this may cause you. We hope you still consider purchasing our Plugin.
If you have any other questions or concerns, please let us know. We’re always happy to help.
Thanks
Tôi khá thất vọng khi thời hạn sử dụng đã hết, nhưng bên Rank Math không hề thông báo và gửi Hoá Đơn thanh toán cho tôi, tôi có kiểm tra trong phần Hoá Đơn nhưng không hề thấy thông báo
Hello,.
Please note that Rank Math automatically sends renewal reminder emails 7 days and 3 days before your subscription renewal date. Kindly check your inbox, spam, or promotions folder for those reminders as they might have been filtered there by mistake.
As for the invoice, it’s only generated after the renewal payment has been successfully processed. You can view and download all your invoices anytime by visiting your account here: https://rankmath.com/my-account/subscriptions/?tab=payments
Looking forward to helping you with this one.
Hello,
We completely understand, and we’re sorry for the disappointment. Since the renewal reminders might have been filtered by your email provider, we’ll make sure to keep improving the experience.
If you’d like to continue using Rank Math PRO, you can easily renew it here: https://rankmath.com/pricing/. Please let us know if you need any help with the process and we’re happy to assist.
Thank you.
Hello,
We are glad that helped.
Please feel free to reach out to us again in case you need any other assistance.
We are here to help.
Thank you.
