Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
Let’s try deleting old imported data and start the fresh data fetch. Please follow these steps.
1. Head over to WP Dashboard >> Rank Math >> Tools & Status and click the ‘Rebuild Index’ button https://i.rankmath.com/kecLYK
2. Head over to WP Dashboard >> Rank Math >> General Settings >> Analytics tab, and click the ‘Delete Data’ button and then click the ‘Update Data Manually’ https://i.rankmath.com/fvcsbF
3. It will start the new data fetch from Google. You can reload the page to see the notice related to the import process.
4. Once the process is complete. Please recheck the Analytics page.
We really look forward to helping you.
Thank you.
Thank you very much. I am sure that this will work. Unfortunately I don’t have such a button, or I can’t find it.
Hello,
Thanks for getting back.
Can you please confirm which button you are unable to see? If you can’t find the Update Data Manually button then please reload the page after clicking on the Delete Data button and you will be able to see the Update Data Manually.
Hope this helps. Let us know if you need any further assistance.
1. Head over to WP Dashboard >> Rank Math >> Tools & Status and click the ‘Rebuild Index’ button https://i.rankmath.com/kecLYK
I can´t find the Rebuild Index button. 🙁
Hello,
Thanks for getting back.
Some options are only available when you are using the Advanced Mode of Rank Math. If you are not able to find the Rebuild Index then you must have been using the Easy Mode of Rank Math. Please follow this screencast to switch to the Advanced Mode:
https://i.rankmath.com/NHbJxF
Hope this helps. Let us know if you need any further assistance.
Oh. Sorry. I have found it. 🙂
Hello,
That’s great. Please follow the rest of the steps suggested by my colleague and the data should appear. Let us know if it doesn’t.
We are looking forward to your update.
Thanks. Head over to WP Dashboard >> Rank Math >> General Settings >> Analytics tab, and click the ‘Delete Data’ button and then click the ‘Update Data Manually’ https://i.rankmath.com/fvcsbF
But now I can’t find the delete data button.
Sorry.
Now I have also found this button. The process is still running. 🙂 I will report.
Hello,
Thank you for your reply.
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
No. Unfortunately, I still don’t have any data. 🙁
My first post:
Hello. Rank Math shows me no search impressions,
no total keywords, no Search Clicks and no Avg. CTR. What can I do?
I have great confidence in you. Here are my logins to the site and to my hoster.
[redacted for privacy]
My first post:
Hello. Rank Math shows me no search impressions,
no total keywords, no Search Clicks and no Avg. CTR. What can I do?
I have great confidence in you. Here are my logins to the site and to my hoster.
[redacted for privacy, data in the sensitive data section]
Hello,
Thanks for your reply.
I checked your website’s admin area and fetched fresh data, but the data was not displayed.
Could you please share a screenshot of the Performance report of the website from your Google Search Console account?
You may use a tool like imgur.com to easily upload and share the screenshots link.
Looking forward to hearing back from you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
