Hello,
Thank you for contacting Rank Math, and sorry for any inconvenience caused.
Could you please share the affected URL in the sensitive data section?
Also, please check the dimensions and the file type of the image. The preview is best shown when the image of the recommended dimensions is used.
The recommended dimensions of the social image are 1200px X 630px and only jpeg, png, and gif images are supported.
The images that you use should follow the Opengraph Standards.
I hope this helps. Looking forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Thank you for your patience.
I’ve checked your homepage and the URL you shared using the Facebook Debugger Tool, but they seem to be working fine.
You can check these links for reference:
Homepage
URL
I hope that helps.
Thank you, and please don’t hesitate to contact us anytime if you need further assistance with anything else.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
