No data in Analytics panel

#112686
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    Hello,
    I wanted to ask for help in determining the reason why nothing is displayed in the Analytics panel.
    See here: https://recordit.co/5eR98JWaiq
    My website records about 400-500 visits a day, however, the panel still states that there were zero visits.
    I am also providing you all access parameters, if you would like to check for yourself how it looks and where the error comes from.
    I will be grateful for your answer.
    Greetings,
    Greg

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Let’s try deleting old imported data and start the fresh data fetch. Please follow these steps.

    1. Head over to WP Dashboard >> Rank Math >> Tools & Status and click the ‘Rebuild Index’ button https://i.rankmath.com/kecLYK
    2. Head over to WP Dashboard >> Rank Math >> General Settings >> Analytics tab, and click the ‘Delete Data’ button and then click the ‘Update Data Manually’ https://i.rankmath.com/fvcsbF
    3. It will start the new data fetch from Google. You can reload the page to see the notice related to the import process.
    4. Once the process is complete. Please recheck the Analytics page.

    Hope that helps. Thank you and please don’t hesitate to let us know if you need our assistance with anything else.

    Thank you.
    I did according to instructions …but nothing changed.
    If you wululd like to test it on your own please use the credentials provided.
    Do not know what can I do more…
    Greetings,
    Greg

    Bonjour, je ne sais pas pourquoi je n’ai aucune possibilité de connecter mon site internet afin d’analyser les statistiques.
    Avez vous une solution svp.
    Merci cordialement.

    Hello,

    I’m sorry for the delay and for any inconvenience this issue may have caused you.

    Could you try following the steps provided in the link below:
    https://support.rankmath.com/ticket/analytics-data-not-showing-read-here/?view=all

    We look forward to your update.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

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