no data fetch

Hello,

Thank you for contacting Rank Math, and sorry for any inconvenience caused.

Please head over to Rank Math > General settings > Analytics then please reconnect, grant all the permissions and configure the settings:

Let’s start the fresh data fetch. Please follow these steps.

1. Head over to WP Dashboard >> Rank Math >> Tools & Status and click the ‘Rebuild Index’ button.

2. Head over to WP Dashboard >> Rank Math >> General Settings >> Analytics tab, and click the ‘Delete Data’ button and then click the ‘Update Data Manually’.

3. It will start the new data fetch from Google. You can reload the page to see the notice related to the import process.

4. Once the process is complete. Please recheck the Analytics page.

This process may take some time. The usual time required to populate the data in the Analytics Dashboard is below 20 minutes but the time may vary depending upon your server’s speed.

I hope this helps. Looking forward to helping you.

Thank you.

Hello,

If it is still not appearing on the dashboard you can run Scheduled Action if there is a pending Scheduled Action, go to WordPress dashboard > Tools > Scheduled Actions > Pending:

https://yourdomain.com/wp-admin/tools?page=action-scheduler&status=pending

And have to run the rank_math/analytics/data_fetch scheduled action and wait for the data fetch to complete.

Hope this helps. Please don’t hesitate to contact us if you need to know anything else.

Thank you.

Hello,

We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.