No aparecen urls

Hello,

We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress login in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.

Hello,

We have tried accessing your dashboard, but getting blocked by a firewall.

Please whitelist or open access to countries India, Portugal, and the Philippines to investigate this issue on your site.

Meanwhile, please check this link for the common reasons why a URL is not included in your sitemap:
https://rankmath.com/kb/url-not-in-sitemap/

I hope that helps.

Thank you.

Hello,

We are still getting the above error upon accessing your WordPress dashboard.

Please check again the access to investigate this issue further.

Thank you.

Hello,

I was able to check that some of the URLs that you have shared are product categories that have no product assigned to them. Rank Math has an option to Noindex empty categories and that’s why the URLs were not being added in the sitemap. I have disabled the option from WP Dashboard > Rank Math > Titles & Meta > Global Meta and now all the category URLs will be included in the sitemap.

For the pages, you have added a canonical URL manually in the Advanced Tab of the meta box and that’s why the pages are not being added in the sitemap. Please edit the affected pages and remove the canonical URL as Rank Math will automatically add a self-referencing canonical tag. Once removed, the URLs will be included in the sitemap.

Hope this helps.

Please don’t hesitate to get in touch in case you need any other assistance.

Thanks.

Hello,

Those product categories you have shared are empty, that’s why they are not showing in your category sitemap. To fix that, I have enabled this option in Rank Math > Sitemap settings > Product Categories

You can now check your category sitemap and they are already showing there.

I hope that helps.

Thank you.