No aparecen los campos de Rank Math en las categorías de los productos

Hello,

Thank you for contacting us.

We’re sorry to hear that you are having trouble with the Rank Math meta box not showing on your website. We understand how frustrating this can be, but don’t worry, we’re here to help.

Sometimes, the meta box may not appear or work properly due to a conflict with other plugins or various other reasons. Here are some possible causes and solutions for this issue:

1. If you are using the classic editor, you may need to enable the Rank Math SEO checkbox in the Screen Options menu. To do this, click on the Screen Options button at the top right corner of your editor screen and make sure the Rank Math SEO checkbox is checked. This will show the Rank Math meta box below your editor.
2. One of your security/firewall plugins could also be blocking access to Rank Math routes. You can check if your site’s firewall or security plugin is blocking the REST route used by Rank Math. Do this by visiting this URL in a private (incognito) browser (replace example.com with your domain name):

   https://example.com/wp-json/rankmath/v1/updateMeta

   If you see a response like {"code":"rest_no_route","message":"No route was found matching the URL and request method","data":{"status":404}}, then your REST route is not blocked. But if you see a notice that your access has been denied by a firewall, then you need to whitelist Rank Math and its files in your firewall settings. These are the routes ou need to whitelist:

   /wp-json/rankmath/v1/updateMeta
   /wp-json/rankmath/v1/updateSchemas
   /wp-json/rankmath/v1/updateRedirection
   /wp-json/rankmath/v1/getFeaturedImageId
   /wp-json/rankmath/v1/getHead

3. If the SEO box is still not showing or opening, there may be a plugin or theme conflict that is preventing it from working correctly. This means that another plugin or theme may be interfering with Rank Math’s functionality. To check for plugin conflicts, you can follow this guide: https://rankmath.com/kb/check-plugin-conflicts. This will help you identify and deactivate the conflicting plugin or theme.

You can learn more about troubleshooting steps you can take to fix this issue here: https://rankmath.com/kb/why-rank-math-meta-box-is-not-showing/

We hope these steps will help you resolve the issue and enjoy using Rank Math on your website. If you still face any problems or have any questions, please let us know and we’ll be happy to assist you further.

Thank you for choosing Rank Math!