Hello,
I’m sorry to hear that you are facing issues with the analytics data not showing up in your Rank Math dashboard. If you are not seeing any data or information in the analytics section, there could be a few reasons for this.
Here are some steps you can take to troubleshoot this issue:
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Check Analytics Connection: Ensure that your Google Analytics account is correctly connected to Rank Math. You can verify this by going to Rank Math SEO → General Settings → Analytics and confirming the connection status.
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Import New Data Manually: If the connection is correct, you can try importing new data manually. Navigate to the Analytics section under Rank Math SEO → General Settings and follow the steps to delete and update data manually.
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Plugin/Theme Conflict: There might be a conflict with a plugin or theme on your website affecting the display of analytics data. You can check for conflicts by following the guide provided by Rank Math here.
If after following these steps you still do not see any analytics data, please feel free to reply to this ticket, and a human agent from the Rank Math Support team will assist you further.
We appreciate your patience and understanding as we work to resolve this issue for you.
Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
Resolving Rank Math Analytics Related Issues » Rank Math
Making the Most of the Analytics in Rank Math
Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
To make sure that everything works correctly please go through this article to connect your Google Account with Rank Math properly: https://rankmath.com/kb/connect-your-google-account/
However, if you have connected and are not seeing data in the analytics tab, please refer to this guide to fetch fresh data from Google: https://rankmath.com/kb/zero-search-traffic-error/
And if you have tried all these without success, we can check your website and advise on what to do or help you to fix it.
Edit the first post on this ticket and include your WordPress login details in the Sensitive Data section. This is a secure section that only our support staff can access.
Make sure you take a complete backup of your website before sharing the information with us.
If you prefer, you can use this plugin to generate a temporary login URL to your website and share that with us instead: https://wordpress.org/plugins/temporary-login-without-password/
You can also use this plugin to monitor what changes our staff might make on your website (if any): https://wordpress.org/plugins/wp-security-audit-log/
We appreciate your cooperation and patience.
Thank you for choosing Rank Math.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
