No Analytics Data

#490248
  • Resolved Henno Kruger
    Rank Math free

    Hi guys – I’ve tried reconnect Analytics about 15 times – I am not finding the hook in the Scheduled Tasks part – there was a failed one, but I deleted it.

    Can you please assist?

    Regards

Viewing 12 replies - 16 through 27 (of 27 total)
  • Hello,

    Our developer debugged this issue and found that after the 28th of July 2022 doesn’t seem to be data available for your website on Google Search Console.

    Could you please verify the same and let us know? Also, in case there’s data after that period for the connected property, please add our developer to GSC using the following email address: m*******@r***********

    Looking forward to helping you.

    Hi there, There should be data because I did not disconnect anything.

    I added the developer as requested.

    Regards

    Any feedback about this yet?

    Hello,

    We heard back from our developer and he informed us that the actions are failing because of a timeout issue.

    To fully debug this and understand if this is happening from our plugin or any other plugin that we can pinpoint we request that you verify the FTP credentials and update those so we can inform him of the same and let you know exactly the issue.

    If we find that the issue is with our plugin we’ll fix the issue as well.

    Looking forward to hearing back from you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    FTP details updated

    Hello,

    We would like to look into the situation, however, the FTP and cPanel logins you provided is not working. We have provided screenshots in the sensitive data section.

    Can you please provide us with working FTP login credentials? This way he could debug the connection and fully understand what’s causing the issue.

    We really appreciate your kind patience regarding this matter.

    Thank you.

    Hi Guys – I’ve asked my host to send me the details again, this is the details he gave me – I am seeing search data on the dashboard now though πŸ˜€

    Hi Guys & Girls – I’ve updated the FTP details for you, I’ve tested them and they work.

    Hello,

    We have heard back from our developer, and he says, that the data is now imported but sometimes it takes time. For now, everything is imported. But, in future, if you face some issues then first try to disable Cloudflare, and if it works then check the limits if any exist in Cloudflare.

    Kindly check on your end and let us know how it goes.

    Looking forward to helping you. Thank you.

    Thanks for your help πŸ™‚ Will keep you posted πŸ™‚ I am also very busy transferring content from this site to two others (niche ones) – so will try to do smaller batches at a time, I have about 1700 posts to go πŸ˜€

    Hello,

    Sure, do let us know if you have further issues with the analytics.

    We are here to help.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 12 replies - 16 through 27 (of 27 total)

The ticket ‘No Analytics Data’ is closed to new replies.