Hello,
Thanks for contacting us and sorry for any inconvenience that might have been caused due to that.
Please navigate to WP Dashboard > Rank Math > General Settings > Analytics and disconnect & reconnect your Google account. Once done, please follow the steps given below:
1. Head over to WP Dashboard >> Rank Math >> Tools & Status and click the ‘Rebuild Index’ button https://i.rankmath.com/kecLYK
2. Head over to WP Dashboard >> Rank Math >> General Settings >> Analytics tab, and click the ‘Delete Data’ button and then click the ‘Update Data Manually’ https://i.rankmath.com/fvcsbF
3. It will start the new data fetch from Google. You can reload the page to see the notice related to the import process.
4. Once the process is complete. Please recheck the Analytics page.
If the issue persists then please share the login details of your WordPress dashboard in the sensitive data section so we can check this further.
Looking forward to helping you.
Thank you for your help. I started following these steps. On step 2 I have to click on Update Data Manually but this button is missing on my screen.
Hello,
Please click on the Delete data button then refresh the page, you will then get the Update data manually button.
Hope that helps.
Thank you.
Thank you for the mail. I can see the Update Data Manually button now. Unfortunately pressing the button does not help the problem.
I will share the login data in the sensitive data
Actually I think it did work 🙂 Thank you for helping!
Hello,
Thank you for the update.
We are super happy that this issue is already resolved. If you have any other questions in the future, know that we are here to help you.
If you don’t mind us asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.
If you have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
