-
We have purchased RankMath to replace Yoast on serveral sites because RankMath was promoted as a better product, but so far we have had nothing but problems.
firstly – we cant login to your website using Google Chrome – the login button is greyed out.
I have connected 3 sites to the RankMath dashobard twice and they keep disappearing from the dashboard, the sites are:
https://channels.beaulieuestates.co.uk/
https://springfield.beaulieuestates.co.uk/
https://chelmervillage.beaulieuestates.co.uk/We have also upgraded for the content AI and when I click the refresh icon to see my credits i receive this message ‘The response is not a valid JSON response.’
This is the site we are trying to use credits on: https://beaulieuestates.co.uk/We are also finding that the SEO score reporting is struggling with Woocommerce pages – the report says that the focus keyword isnt in the top 10% of the page… but it is
Also the focus keyword desnity only seesm to see the product large description and not the product short description, which is leading to inaccurate reporting
Is anyone able to share a screen with us so we can go through these issues.
-
Hello,
Thank you for your query, and we are so sorry about the trouble this must have caused.
Could you please check if the connected websites are listed here on this page or no ?
https://rankmath.com/my-account/websites/Regarding Content AI can you please confirm if you can see the correct number of credits over here:
http://rankmath.com/my-account/websites.If you can see the correct number of credits as suggested above then this is a problem with the syncing of information between your Rank Math Account and your website.
Disconnecting and then reconnecting your account should mostly resolve this, so you can follow the steps suggested below:
1 . Please verify that you’re running the latest versions of the Rank Math plugins? According to the Rank Math changelog https://rankmath.com/changelog.
2 . After that, you may try disconnecting and re-connecting Rank Math to see if that works for you.
You can disconnect your account by navigating to WordPress Dashboard > Rank Math > Dashboard > Help and then simply disconnect the account by clicking on Disconnect Account.
3 . Once you’ve disconnected your Rank Math account, you can connect it again in the same settings. In order to connect your correct account, click on Connect Now.
4 . Once you click on Connect Now, please ensure that you’ve selected the correct account and then click on OK, Activate Now.
5 . After doing this, refresh the credits to start using Content AI. Please head over to WordPress Dashboard > Rank Math > General Settings > Content AI scroll down and click on the refresh icon to refresh the credits.
Here’s a screenshot for reference:
As far as the Content SEO Analysis is concerned could you please share the Focus Keyword and the affected pages so that we can check. Also let us know if you are using a page builder or any sort of block builder so that we can investigate accordingly.
We really look forward to helping you.
Thank you.
The ticket ‘Nightmare!!!’ is closed to new replies.