Hello,
Thank you for contacting Rank Math today.
Are using any pagebuilder on your site?
Could you please share with us the affected URL(s) in the designated sensitive section so we can check from our end.
Looking forward to helping you. Thank you.
no page builders.. my own clean bootstrap theme http://dev.circleofcarerecovery.ca
it is in development as of today, so not much to look at, i only did SEO on home page so far
See screen shot, my other sites have twice as many options and checks.. both are advanced mode
Hello,
Is it possible to log in and check it? In that case, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
The list seems to update just fine from my end. Please check the screenshot I have attached in the sensitive section.
Looking forward to helping you. Thank you.
I see that, this is really weird, I have to empty my cache for every single page and refresh to see it, each time I leave a page and come back it is gone.. I do not have any caching yet or cloudflare as this is a development site
Hello,
You can enable WP_DEBUG on your site and check if the issue is logged on Rank math > Status & Tools > System Status under the error log.
You can also inspect element and check the console if there are any reported errors when the issue happens again. If you are able to note any error please let us know so we can look into it.
Looking forward to helping you. Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
hello again,
ok I have another site, see screen shot in sensitive data with new wordpress login.. it isn’t every page, but it is the home page
Hello,
Allow me to consult with the dev team and will get back to you.
Looking forward to helping you. Thank you.
Hello,
We are extremely sorry for the hassle.
Those tests you have mentioned do not make sense on the homepage and that is why they are disabled when we detect that you are editing a homepage.
For all other pages, it will work normally but since homepages are special, certain tests are disabled on them.
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
ok good to know, that may be a good thing to mention or have pop up in home page editor for any new users.
Hello,
Yes, I agree with you. I will send the suggestion to the devs and hopefully it will be added in an upcoming version, thank you for the advice!
About the thread, do you want we set it as completed? We will be here for any other questions or issues you might have in the future.
Looking forward to help you.
