Hello,
Thank you for contacting us and bringing your concern to our attention.
It seems like you purchased the plugin with some other email address.
Can you please share the email address which you used to purchase or you can search and forward the receipt from FastSpring.com so we can locate your account?
Back to the issue, you current version you’re using is the latest version of the Rank Math PRO plugin. However, if you still want to download the Rank Math PRO zip file then you can download it from your account dashboard: https://rankmath.com/my-account/
Looking forward to helping you.
Thank you.
yes. That was the issue. Do i need to sync these two accounts?
Hello,
Please share the email address associated with the PRO account with us here, so that we can locate your PRO account.
Do you want us to merge both of your accounts?
So that you can operate all of your websites under a single Rank Math account.
If so, please share the preferred email address on which you’d like to use your account.
Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
