New Version doesn’t work with ClassicPress

#43833
  • Resolved nyssa1
    Rank Math free

    I’ve tried adding the code snippet that’s supposed to make Rank Math work without Gutenberg, but it doesn’t do anything. I can’t click on any of the tabs in the meta box, my scores are gone, everything. I have to roll back to 1.0.41.2 because that one works.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Alberto
    Rank Math business

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    I have tried in a local installation the latest available Rank Math version with the filter to disable Gutenberg for the plugin and everything is working fine, as shown in the screencast:
    https://i.rankmath.com/4xRF6z

    Looking forward to helping you. Thank you.

    ​​​​​​​

    nyssa1
    Rank Math free

    That looks like WordPress. Mine is ClassicPress, version 1.1.2.

    Todd
    Rank Math free

    Hi,

    I am sorry but we only officially support WordPress. You can use this fork if you are using ClassicPress:
    https://github.com/ClassicPress-plugins/classicpress-seo

    In the meantime, I am consulting our dev. team and we will let you know if this can be sorted with a hotfix.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    nyssa1
    Rank Math free

    Okay, thanks!

    Looks like the fork is still in development stage, but I’ll keep an eye on it.

    • This reply was modified 4 years, 8 months ago by nyssa1.
    Todd
    Rank Math free

    Hi,

    Absolutely.

    Let us know if you need our help with anything.

    Hello,

    We released a quick Beta update to fix the issue.

    Please enable the Beta update by following this:
    https://rankmath.com/kb/version-control/#beta-updates
    beta update

    If you are unable to see an update, please clear Rank Math’s transients from:
    WP Dashboard > Rank Math > Status & Tools > Database Tools > Remove Rank Math Transients > Remove transients
    remove transients rank math

    Please clear the caches, server, and WordPress after updating.

    If the issue is still not resolved, please let us know.

    We are here to assist. Thank you.

    nyssa1
    Rank Math free

    That fixed it. Thanks!

    Alberto
    Rank Math business

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 8 replies - 1 through 8 (of 8 total)

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